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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Perlitia Kitt

July 3, 2026

5  out of  5
rating by Perlitia Kitt
"Having to search for insurance is stressful as it is but my encounter with Dexter smooth everything out. He was well knowledgeable very patient and help me through the process I appreciate him very much."
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Sherri Sewall

July 2, 2026

5  out of  5
rating by Sherri Sewall
"Courtney Jenkins was a delight to do business with. She was polite, professional and went above and beyond with her customer service"
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Rebekah Herring

July 1, 2026

5  out of  5
rating by Rebekah Herring
"I’ve been with Todd Shambo’s office for pretty much all of my adult life, and they are always great! I have home, auto, rental dwelling, and personal business insurance through them! His staff is always so friendly and helpful. Just today, I forgot my bill was coming out and didn’t transfer money in time, so I had to call the office. Courtney was the absolute sweetest, and processed my payment over the phone. It honestly felt like I was talking to a friend on the phone, which is exactly what you want from a company that handles such an important thing in your life."
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Tyla Anne

June 24, 2026

5  out of  5
rating by Tyla Anne
"Ms. Brandi was very great and made my processes simple and streamlined! Thankful to use this branch!"
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Sara Venable

June 19, 2026

5  out of  5
rating by Sara Venable
"They are always so helpful and make any process the easiest possible!"
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GODISLOVE&HEHASFORGIVEN

June 17, 2026

5  out of  5
rating by GODISLOVE&HEHASFORGIVEN
"Brian Fain is heaven sent. He called me to see how I was doing with my insurance quote that I inquired about weeks ago. Because of his warm personality and his great customer service skills, I decided to make a purchase today. He was very knowledgeable and honest. May I add, He was so kind and patient, I cancelled my insurance with a third party company and moved all my furniture (auto and home) in my new house (statefarm!)

Thanks to Brian on a job well done!

Best
Barbara N."
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Nicole Mullis

June 14, 2026

5  out of  5
rating by Nicole Mullis
"I worked with Brian and he was awesome!! He took my call right away, was very thorough and got right back to me with a quote. It was the best quote for homeowners insurance that I received out of 6 quotes. He bundled my auto insurance and literally reduced my auto insurance as well. I signed up immediately as he saved me over a $1,000 a year on homeowners insurance. It was such a relief. Thank you Brian and State Farm for taking good care of me. Reach out to Brian today!"
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Kathleen Frank

June 11, 2026

5  out of  5
rating by Kathleen Frank
"I have been with Todd Shambo's team for 3 years now for my homeowner's insurance and have been very pleased with the service and responsiveness and rates. Today, I finally initiated the review of other insurance I have with other providers to try to consolidate. I worked with Dexter M. and have nothing but praise and gratitude for his knowledge, expertise, patience, guidance and overall customer service. As a result, I moved two other policies (1 additional homeowner and 1 vehicle) to this agency. I highly recommend this team and if you get a chance to work with Dexter YOU SHOULD DO IT! He was great!"
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DEBRA JOHNSON

June 10, 2026

5  out of  5
rating by DEBRA JOHNSON
"Exceptional service for almost 10 years. My agent Kathy goes above and beyond to get me the best rates possible. Outstanding customer service and the best rates!!! This is why I have my home, auto and life insurance with them!"
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Maria Rodgers

June 4, 2026

5  out of  5
rating by Maria Rodgers
"Conner was awesome I will recommend him and Todd Shambo"
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Ben Harper

June 2, 2026

5  out of  5
rating by Ben Harper
"Todd Shambo is who I trust to handle all my insurance needs for my family, myself, and my business. You would be hard pressed to find a better agent or a nicer guy. 11/10!"
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Amy Oraefo

May 22, 2026

5  out of  5
rating by Amy Oraefo
"I worked with Dexter to transition my insurance for a couple of my policies abd he made it such a seamless process. Dexter's excellent customer service and his willingness to answer my questions and explain the applicable information for my policies made the transition smooth. I highly recommend Dexter and his agency!"
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Jeff Autry

April 21, 2026

5  out of  5
rating by Jeff Autry
"Thank you so much Courtney and Snow for helping me out. Two very gracious and wonderful employees you have there"
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Varsha Balushi

April 21, 2026

5  out of  5
rating by Varsha Balushi
"Not if but please when you call here ask for Bridget. A true gem. Extremely knowledgeable and patient beyond words in helping understand anything and everything you need when it comes to insurance matters."
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Quincy

April 11, 2026

5  out of  5
rating by Quincy
"They are a great help and they care about there customers and wants the best for them. They was very helpful and polite. And I appreciate them so much for their service and help."
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Karl Weaver

April 9, 2026

5  out of  5
rating by Karl Weaver
"State Farm has always been there. Even in 1999 when I lost my son. I am glad to be back with State Farm."
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debra dean

April 3, 2026

5  out of  5
rating by debra dean
"We love this insurance. Courtney is professional, understanding, and very helpful. Their pricing is reasonable, they accept monthly payments for fixed budgets which is helpful in my case."
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Sonya Spires

March 31, 2026

5  out of  5
rating by Sonya Spires
"Very impressed with Brandi , customer service was awesome . Very courteous and helpful ."
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Pamela Ward

March 31, 2026

5  out of  5
rating by Pamela Ward
"My State Farm Team is awesome!! Thanks for all you do!"
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David Cain

March 24, 2026

5  out of  5
rating by David Cain
"Always very helpful and courteous staff. I have been with them for over 20 years. They treat us just like family. Great team!"
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Joan

March 24, 2026

5  out of  5
rating by Joan
"Very satisfied with our experience, everyone is super nice & caring."
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Shannon Crowe

March 20, 2026

5  out of  5
rating by Shannon Crowe
"I have been with Todd Shambo’s office for I believe 20 years now. That is a long time and they have always take care of us in a professional and timely matter. Bridget and Snow are the BEST!"
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Paul Ampah

March 16, 2026

5  out of  5
rating by Paul Ampah
"I spoke with Courtney. She was an excellent help, I I got all the information and details I needed, with no confusion or hold"
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Danny Bartello

March 12, 2026

5  out of  5
rating by Danny Bartello
"Todd and his staff go above and beyond to help their customers. Especially Bridget Reynolds. You won't be sorry."
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Dwayne Porter

March 6, 2026

5  out of  5
rating by Dwayne Porter
"Todd Shambo Statefarm are excellent, they provide great service, they care about their customers needs."