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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Berry

July 30, 2025

5  out of  5
rating by Danielle Berry
"I am getting a new car and called to ask a few questions about how much my new policy would be and how coverage would work with my old car until I sold it and Courtney was so helpful and went above and beyond to answer all my questions!"
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Jennifer Mote

July 28, 2025

5  out of  5
rating by Jennifer Mote
"Courtney was phenomenal! She gave great recommendations for my coverage while keeping my budget in mind. Broke down costs and coverage perfectly. So thankful for the quick and amazing service!"
We responded:
"Wow—your support is everything, Jennifer! Thanks for the glowing 5-star feedback. We’re grateful to have had the chance to serve you and look forward to doing it again."
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Cassandra Orr

July 16, 2025

1  out of  5
rating by Cassandra Orr
"Not good at getting back to the customer after calling multiple times"
We responded:
"Thank you for your feedback, and I apologize for the delay in our response. We’re working to improve our communication and appreciate your patience. Please contact us so we can assist you promptly."
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Gregory Simeon

July 15, 2025

5  out of  5
rating by Gregory Simeon
"Nice friendly people"
We responded:
"Thanks for taking the time to leave such a fantastic review, Gregory. We're so glad you’re happy with our service!"
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Asbey Valissa

July 15, 2025

5  out of  5
rating by Asbey Valissa
"Bridgette was amazing. She answered all my questions and was very patient with me."
We responded:
"Asbey, we’re so glad to hear that Courtney was able to assist you with patience and care. Providing clear and helpful answers is something we strive for, and it’s wonderful to know Courtney made a positive impact. Thank you for sharing! "
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Kaitlyn Estes

July 2, 2025

5  out of  5
rating by Kaitlyn Estes
"Dexter was very personable, helpful, and patient in helping my fiancé and I set up our insurance! I look forward to working with him more in the future."
We responded:
"Thanks for the kind words and 5 stars! We’re honored to be your insurance team."
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Jayla Marshall

June 30, 2025

5  out of  5
rating by Jayla Marshall
"Through trial and error renea really helped me though a tittle bond after the tag office was a nightmare they got me through it !!"
We responded:
"Hearing from happy clients like you is the best part of our job, Jayla. Thanks for the awesome review!"
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Red Orchid

June 30, 2025

5  out of  5
rating by Red Orchid
"Courtney was wonderful. Great customer service"
We responded:
"Your support and trust in our team mean everything. Thank you for the 5-star review"
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Elaine Fontaine

June 25, 2025

5  out of  5
rating by Elaine Fontaine
"Dexter is the Best!!!!! We recently had the pleasure of working with Dexter at State Farm, and we couldn't be more impressed! From start to finish, they went above and beyond to help us secure a significantly better rate on our homeowners' insurance. Not only did Dexter take the time to explain all our options clearly, but they also answered every question with patience and professionalism. They worked efficiently, always kept us informed, and made the entire process seamless and stress-free. Thanks to their expertise and dedication, we now have great coverage at a much more affordable rate something that truly makes a difference for our family. If you're looking for an agent who genuinely cares and delivers outstanding service, we highly recommend."
We responded:
"Thanks for the wonderful review, Elaine! We're always here to make insurance easier and clearer for you."
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Stacey Barron

June 19, 2025

5  out of  5
rating by Stacey Barron
"I was referred to Dexter Moody and he has been phenomenal! Her provided me with great rates for both my Homeowners and Auto insurance. Dexter was extremely helpful and patient with meeting all of our insurance needs, and we appreciate all that he has done for us! I look for to doing business with Todd Shambo Insurance Agency Inc and Dexter Moody!"
We responded:
"So happy to hear you’re satisfied with our service, Stacey. We look forward to continuing to support you!"
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MJ Melton

June 12, 2025

5  out of  5
rating by MJ Melton
"Renee and anyone else I have ever talked to State Farm (Todd Shambo) have always been extremely helpful, kind, and gone out of their way to take care of us. So thankful for them!"
We responded:
"Thank you so much for the 5-star review, MJ! We're thrilled to know you had a great experience with us. We're always here when you need trusted insurance support."
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Misty Smith

June 10, 2025

5  out of  5
rating by Misty Smith
"I love this team! They are so helpful and have the absolute BEST customer service!"
We responded:
"We really appreciate your kind words and 5-star rating, Misty! Providing reliable coverage and great customer service is our top priority—thanks for choosing us."
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L H.P.

June 10, 2025

5  out of  5
rating by L H.P.
"Brian is so helpful! Thank you for the great customer service!"
We responded:
"Thanks for the glowing review! It means a lot to us that you trust us with your insurance needs. We're here for you anytime."
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Giannina Nasi

June 10, 2025

5  out of  5
rating by Giannina Nasi
"I want to thank the whole team of my insurance company State Farm Todd Shambo for many years now, with my lastest visit to them Ms. Renee has been so kind, knowledgeable and very professional, always assisting me when I’m in need of a new insurance or inquiries. Ms. Brandy & Ms. Cortney have always been very pleasant, kind, knowledgeable and very professional as well, I’m very pleased with this awesome team. Thank you ladies!"
We responded:
"Thanks for the glowing review! We're proud to provide coverage you can count on. Let us know if there's anything else we can do for you."
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Professor Jihad

June 5, 2025

5  out of  5
rating by Professor Jihad
"Brandi is AWESOME I hope you are payed my her enough. She goes above and beyond"
We responded:
"We truly appreciate your five-star review! Knowing that you felt well taken care of motivates us to keep delivering the highest level of service. Thanks for trusting us with your insurance!"
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Andrew Fagan

June 3, 2025

5  out of  5
rating by Andrew Fagan
"We have been so pleased with the customer service and support of Todd Shambo and his staff at State Farm in Conyers. Bridget has been extremely helpful and patient with meeting all of our insurance needs, and we appreciate all that they have done for us!"
We responded:
"We're thrilled to have earned your 5 stars, Andrew! If you ever need anything else, don't hesitate to reach out—your peace of mind matters."
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Nicole Rivers

June 2, 2025

5  out of  5
rating by Nicole Rivers
"Brandi was so knowledgeable and helpful!!"
We responded:
"Thank you for your continued trust and support, Nicole! We’re proud to be your insurance provider and always here to help when you need us."
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Rebecca Hadaway

June 2, 2025

5  out of  5
rating by Rebecca Hadaway
"Called u there Courtney helped me get my insurance switched fast!!! I definitely recommend using her!!!"
We responded:
"Thank you for your awesome review, Rebecca! We’re proud to serve our community with care and professionalism — and we’re grateful to have you as a client."
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brittany nealy

May 23, 2025

5  out of  5
rating by brittany nealy
"My husband and I had a wonderful experience working with Brian F. He took the time to explain every little detail of our policy as well as helped us save some money! Very pleased with the services & response times! Will definitely recommend to friends/family!!"
We responded:
"Thanks a ton for the five stars, Brittany! We truly appreciate your support and look forward to helping you whenever you need us."
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LASANDRA RAHEEM

May 14, 2025

5  out of  5
rating by LASANDRA RAHEEM
"I Would like to thank Mr. Dexter Moody, for helping me save on my home owners insurance, omg my husband and I were sweating bullets ( IN A FRENZY). But because of his due diligent WE ARE SO HAPPY THANK YOU SO MUCH WE ARE STATE FARM FOREVER!!!!"
We responded:
"Thank you so much for the five stars, Lasandra! We’re glad to know you had a great experience. We look forward to serving you again!"
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kenneth Moore

May 12, 2025

5  out of  5
rating by kenneth Moore
"Miss Renee Kelly and the entire staff was very professional and courteous, she went beyond and above to make me comfortable appreciated . It is a pleasure to have such caring , thank you Miss Kelly.🤗❣️"
We responded:
"Your review just made our day, Kenneth! We’re thrilled to hear you had a great experience and appreciate you being part of our insurance family."
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Tony Fickle

May 12, 2025

5  out of  5
rating by Tony Fickle
"This agent as well as his team are always helpful and respond quickly to your situation and always willing to go the extra mile to make sure things happen in a timely manner."
We responded:
"Thanks for the five stars, Tony! We take pride in providing coverage that gives you peace of mind. We’re here whenever you need us."
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Nikki Wells

May 5, 2025

5  out of  5
rating by Nikki Wells
"I've been a customer for over 2 decades. They're the best! Always helpful and friendly."
We responded:
"We value and appreciate your review, Nikki. Thank you for allowing us to handle your insurance needs for so many years."
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Ryan Lewis

May 2, 2025

5  out of  5
rating by Ryan Lewis
"Todd Shambo's team has always been great to work with. Had a good experience with Brian Fain being proactive with options to reduce my monthly bill with added benefits."
We responded:
"Ryan, glad to hear that you've always received top notch service from my team. We appreciate your business and thank you for the 5-star review!"
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Carrie Chappell

April 28, 2025

5  out of  5
rating by Carrie Chappell
"I called and spoke to Courtney about updating some information for my home. Courtney was very professional and extremely helpful!"
We responded:
"We truly appreciate your kind words, Carrie! It’s always our goal to provide personalized service and guidance you can count on. Thanks for trusting us with your insurance needs!"