State Farm® Insurance Agent Todd Shambo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Toni S
December 4, 2025
"I just had a great experience setting up a term life policy with Carter. It was a quick and easy process!"
"Thank you for the wonderful review, Toni! We’re so glad to hear that Carter made setting up your term life policy quick and easy. He’ll be thrilled to know you had such a positive experience. We appreciate you choosing us and are always here to help with any future insurance needs!"
Edilynn Miner
December 3, 2025
"Whether it is Renee or Dexter, you always get awesome customer service. They are always friendly and knowledgeable. They go above and beyond your needs. If you are looking for a quality insurance agency, give Todd Shambo Insurance Agency a call."
"Thanks for the wonderful rating, Edilynn! We're honored to serve you and look forward to being here whenever you need us."
Brett Bensi
December 1, 2025
"Have been working with Todd’s StateFarm Office and staff for many years and appreciate what they do and the speed in which they do it."
"Thank you so much for the five stars, Brett! We truly appreciate your support and are always here whenever you need anything."
Chris Hardin
November 26, 2025
"Connor did a great job guiding me through the process and through his expertise he saved me $50 a month!!"
"We truly appreciate your feedback and the trust you’ve placed in our agency, Chris. Helping you find the right coverage is always our pleasure!"
Matthew Zittrouer
November 24, 2025
"Excellent service and follow up"
"Your five-star review means the world to us, Matthew! We’re grateful for the opportunity to help and happy that you had a great experience."
Tripp Stillwell
November 23, 2025
"Great job from these guys! Great customer service, they reached out recently and offered me a way to save more money on my car insurance and I also added renters and now my insurance is cheaper with both!!! Never had any insurance company try to help me save before!!!"
" Thanks so much for your support, Tripp! We’re delighted to hear that you had a positive experience with our agency."
Rose Rennie
November 21, 2025
"Thorough, knowledgeable, and incredibly helpful. Every question I had was answered clearly, and Connor even went above and beyond with additional information I didn’t know I needed. 5 stars!"
"We appreciate your wonderful review, Rose! Our goal is to make insurance easier and more helpful, and we’re glad we could do that for you."
Delmas Campbell
November 21, 2025
"Dexter was very personal- friendly- knowledgeable - I felt relaxed and at ease- he answered all my questions- and provided me with the highest quality customer service!! I will be recommending him to anyone who is looking for affordable and quality insurance!!"
"Thank you for the amazing feedback, Delmas! It’s a pleasure helping you find the right coverage and providing service you can count on."
Alisha Small
November 20, 2025
"Connor was excellent! He handled my issue very promptly and with great customer service!"
"Thank you, Alisha! I'm glad Kathie was able to resolve your issue quickly and provided great customer service. We appreciate you and your business! "
Mrs. W
November 20, 2025
"Was a awesome person to work with. Need more like him"
" Thank you for the great review! We’re pleased to know you’re satisfied with our service. If there’s anything more we can assist you with, don’t hesitate to reach out—we’re always here."
D. Moy
November 19, 2025
"Dexter was amazing!! Everything was completed from beginning to end in less than an hour!! Very grateful! Update a year later: Ladies in the office are fantastic! There's not been a single time that they couldn't or wouldn't assist me. Plus they ALWAYS answer the phone! They are very knowledgeable and if they don't know something they find out AND call you back that same day!! I highly recommend!"
"Thank you for the five-star review! I'm glad Dexter was able to help you so quickly. We appreciate your business and are happy to serve you! "
Tracey Smith
November 18, 2025
"I spoke to Connor today! He provided exceptional service and exhibited a high level of professionalism along with his friendly and personable demeanor! Love Todd Shambo’s team‼️"
"Thank you Tracey for the kind words and great review! It is our pleasure to be able to assist you."
Valerie Madison
November 10, 2025
"Dexter customer service skills was phenomenal. You really made me feel at ease talking with you today. Thank you for your great service today!"
"Thank you so much for your 5-star rating, Valerie! We’re thrilled to know you had a positive experience and appreciate your trust in our team."
Tracele Huff
November 6, 2025
"I have been with State Farm over 25 years, and the agents are so helpful. Brandy and Conner are SUPER helpful."
"We’re so glad to hear you had a great experience, Tracele! Our team works hard to deliver excellent service, and your feedback means a lot."
Audrey Simpson
November 5, 2025
"Connor Gann was fantastic! He is by far the best sales agent I have worked with."
"Thank you for your trust and loyalty, Audrey! We’re delighted that we could meet your expectations and make your experience a great one."
Anonymous
November 5, 2025
"Connor Gann at State Farm is absolutely top-tier when it comes to customer service and professionalism. He took the time to really understand my situation, explained every option clearly, and made the whole process easy from start to finish. You can tell he genuinely cares about helping his clients find the best coverage possible. If you want someone who’s knowledgeable, responsive, and trustworthy—Connor is your guy!"
"We really appreciate your review! It’s always our goal to provide fast, friendly, and reliable service—thank you for recognizing our team’s effort."
Rebecca Wright
November 5, 2025
"Thank you Conner sooooo much. I had an awesome experience getting my house insurance!! Quick, easy, very professional!!"
"We’re grateful for your support and happy to hear you’re pleased with our service, Rebecca!"
Nakeisha Watson
November 3, 2025
"Conner did a great job getting me a better deal on my insurance . Great customer service !"
"Your trust means everything to us, Nakeisha—thank you for allowing us to serve your insurance needs!"
Gaye Jones
October 31, 2025
"Such a fast, pleasant experience. Added benefit was cutting our home instance insurance in half!"
"Thank you so much for your five-star review, Gaye! We truly appreciate your support and are so glad to have earned your trust."
Alfredric Beaman III
October 30, 2025
"Conner is the best....Customer service is outstanding provided excellent solutions to my insurance needs"
"We’re thrilled to know you had a great experience, Alfredic! Your satisfaction means everything to us."
Tyra Lee
October 29, 2025
"I was in a bind and needed insurance for myself and my daughters asap. I searched around and was unsuccessul in my initial search. Just when I was about to go with someone else-who quoted me exorbitant rates- Brian from Todd's office called. Brian was patient, thorough and very kind. He not only provided me with an affordable policy, he was professional, knowledgable and kind as well. Thank you, Brian from State Farm!! You were true to the "good neighbor" motto!"
"Thank you for taking the time to leave us such a kind review, Tyra — we’re grateful for your confidence in our team!"
Alexander Smith
October 29, 2025
"Connor did a fantastic job customizing my quote for my needs!"
"We appreciate your feedback and are so happy you’re pleased with our service, Alexander. "
ROBERT Downing
October 23, 2025
"Been dealing with Todd and his for over 25 years. They are always pleasurable to deal with. Today Courtney was a tremendous help dealing with payment issues."
"Thank you so much for your kind review, Robert! We’re delighted to know you had a great experience with our team."
Dayshawn Williams
October 23, 2025
"CONNOR WAS SUCH AN EXCELLENT HELP"
"We truly appreciate your support and are so glad we could meet your expectations, Dayshawn—thank you!"
Oh Klahoma
October 21, 2025
"Mr connor was awesome, very helpful and understanding due to the fact i have no idea what im doing👍"
"Thank you for taking the time to share your experience! We’re so happy you’re satisfied with our service."