State Farm® Insurance Agent Todd Shambo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Loretta Young
January 18, 2025
"Brandi is very helpful and considers her customers first."
Ethel Piggs
January 17, 2025
"Todd Shambo's State Farm Team is outstanding, extremely helpful and very professional. Special thanks to Brandi today"
Beverly Rose
January 14, 2025
"Thank you Renee Kelly for continuing to provide my family and I with exceptional service at Todd Shambo’s State Farm location in Conyers! Thank you much! Beverly R-McH Awesome!"
Charles Jones
January 7, 2025
"Courtney was such a big help with my claim, she made me feel proud to be a State Farm customer! I would highly recommend Todd Shambo's officr to anyone!"
"Thank you for the amazing review, Charles! We're happy that we could exceed your expectations and provide a positive experience. We can’t wait to work with you again!"
Logan Reynolds
January 4, 2025
"This branch and the people that work there, are some of the kindest, best, and most efficient people to deal with. Everyone there is extremely helpful! I could not recommend anybody better! Thank you all for your help with ANY AND ALL of my insurance needs!"
"Thank you for taking the time to provide us with such a great review, Logan. We appreciate your business!"
Collin Sanchez
January 1, 2025
"Great customer service Thank you Brandy"
"We appreciate your positive feedback, Collin! Let us know if there's anything else we can do for you. "
Rafael Cornejo
December 19, 2024
"Courtney is a pleasure to deal with. She has excellent interpersonal skills, very knowledgeable!!! Highly recommend working with her."
"Thank you for the five-star rating, Rafael! We appreciate your positive feedback and are delighted to know you had a great experience with us."
Nicole Dickson
December 13, 2024
"Dexter was amazing and knowledgeable!"
"Thanks for the kind words, Nicole, and the great rating!! We appreciate you and your business. "
Janet Brown
December 12, 2024
"Courtney was excellent!! She researched my account and realized I wasn’t get the multi car discount so she got me a refund.🙂"
"Thank you for your five-star review and your kind words, Janet. I'm so glad my office was able to help you quickly and efficiently and found that discount for you! "
Nightflower Nisheé
December 11, 2024
"So thankful for an insurance company that is friendly and strives to make sure my parents have the best coverage at the lowest cost. Courtney is amazing. Merry Christmas to the staff of Todd Shambo- State Farm!"
"Thank you so much for your kind words! I'm so glad to hear that Courtney and the team have been able to provide excellent service and help ensure your parents have the best coverage at the best price. We truly appreciate your trust and your thoughtful message. Wishing you and your family a Merry Christmas as well, and don’t hesitate to reach out if you need anything in the future! Thank you again!"
Nakia Wilcher
December 4, 2024
"I've been with State Farm for several years now and have never had any issues. Recently, I totaled my car, and the process was straightforward. Everyone communicated efficiently, making the situation much easier. Since I started my policy, Brandi has been my main point of contact—she’s an amazing person, very friendly. I’ve now also had the pleasure of working with Mehgan. Overall, the staff here is super—10/10"
"Thank you so much for your kind feedback, Nakia! We’re thrilled to hear that your experience with us has been so positive, especially during a challenging time. It’s great to know that the process was smooth, and the communication was clear. We’re lucky to have such a fantastic team, and we truly appreciate your trust in us. If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help!"
Diana Robertson
November 29, 2024
"Connor was an incredible help when I was shopping for my insurance! He took the time to walk me through the different insurance options and he was very pleasant to talk with over the phone! I would HIGHLY recommend giving Connor a call to find out your insurance options!"
"Thank you for your wonderful review, Diana! We're thrilled to hear that Connor was able to help you navigate your insurance options and provide such a positive experience. We truly appreciate your recommendation and are glad you had such a pleasant conversation with him. If you ever need further assistance, don’t hesitate to reach out!"
Maria Rodriguez
November 27, 2024
"Very good Dexter is the best good agent very helpful I recommend him"
"Maria, there's no better compliment than hearing a great review about our staff. Thank you for putting your trust in our agency!"
Antoinette
November 26, 2024
"I am giving this Five Stars because Account Manager Dexter M saved my day when a competitor increased my policy by 50 percent. I informed him what endorsements where important to me and I actually got more than my prior policy. He is knowledge about the industry and very professional. Looking to save on your policy contact Dexter M."
"This is great news, Antoinette, thank you for sharing! We’re so glad to hear that Dexter was able to save the day and help you get the coverage you needed, all while offering more than your previous policy. His knowledge and professionalism truly make a difference, and we appreciate you recommending him to others. If you ever need anything further, don’t hesitate to reach out—we’re here to help!"
Natasha Smith
November 26, 2024
"Dexter, is the insurance GOD, awesome customer service, treats you like family, extremely knowledgeable about products and services, so happy to be a State Farm customer!!! Dexter gets 10 stars ⭐️"
" Thank you for the amazing review, Natasha! We're thrilled to hear that Dexter has provided you with such outstanding service and made you feel like family. His expertise and dedication truly make a difference, and we’re so glad you’re happy with your State Farm experience. We truly appreciate your kind words and the 10-star rating! Feel free to reach out anytime—you’re always in good hands at our office!"
Luke Dispain
November 23, 2024
"Connor was absolutely amazing and super helpful and full of information! He was able to get my renters insurance set up and give me multiple quotes on my vehicles and other personal assets! Thank you Connor!"
"Thank you, Luke! I'm thrilled to hear that Connor was able to assist you with your renters insurance and provide you with quotes for the rest. It's great to know that he was able to offer the information you needed. We truly appreciate your feedback, and I'll be sure to pass along your thanks to Connor! If you ever need further assistance, don't hesitate to reach out!"
Eli Stephens
November 22, 2024
"Connor was great. Extremely helpful and easy to work with. Would highly recommend!"
"Thank you for the wonderful review, Eli! We're so glad to hear that Connor was helpful and easy to work with. We truly appreciate your recommendation and are always here to assist with any of your insurance needs. Don't hesitate to reach out if you need anything else!"
Rebecca Craft
November 22, 2024
"I've been with Statefarm for years, always found the best coverage and policies with them. They have the nicest and most helpful staff. Recently just had to file a claim for an accident and they made the whole process so much easier and explained so much since this was my first time dealing with this. Definitely recommend Todd Shambo!"
"Thank you so much for your kind words, Rebecca! I’m so glad to hear that you’ve had such a positive experience with my office and that I could help make the claims process easier for you. It’s always a pleasure to assist, especially when it's your first time dealing with something like this. Your trust and recommendation mean a lot to me, and I’m here for you anytime you need assistance. Thanks again for choosing us!"
Ryan Washington
November 21, 2024
"Coner did an excellent job making my insurance switch to a new state effortless"
"Thank you for the positive comments and great rating, Ryan! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
Anja Kelley Fastring
November 20, 2024
"Very helpful, very fast responses, always a pleasure to do business with! Thanks agent Connor!"
"Thank you so much for your 5-star review Anja! We truly appreciate it! "
leigha roberts
November 19, 2024
"I have been a customer with Todd and this location since 2004. Their customer service is and always has been exemplary. Upon entry, we are always greeted by Courtney's smile and infectious spirit 🤩"
"Thank you so much for this incredible review, Leigha, and your continued business here! We are so happy to hear we've met and exceeded your expectations and we hope to continue doing that for many years to come! Thank you again for this fantastic review, and your loyalty all these years!"
Willie Edwards
November 19, 2024
"Dexter provided Outstanding Advice and Service. I switched on the spot from All-State. Sent everything over quickly. I have recommended him to my family and friends."
"Thank you for your fantastic feedback, Willie! We're thrilled to know that you've had an excellent experience with Dexter. If you ever need anything in the future, feel free to reach out. We're here to assist you!"
MzSongbird Shey
November 12, 2024
"Mr Connor was great. Definitely recommend"
"We're thrilled to have met your expectations. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve. Thank you!"
Andrea Golden
November 7, 2024
"Connor your energy was so fitting for the conversation we had this afternoon about me getting rental insurance . We need more people like you with exceptional customer service skills . Im looking forward to talking to you in about 6 months for some additional offers . Keep up the great work !"
"Thank you for the review, Andrea! I'm thrilled to hear that Connor made your experience a positive one. We are looking forward to speaking with you again in the future. If you ever need anything in the meantime, don't hesitate to reach out. Thanks again, and I'll be here when you're ready down the road! Keep in touch"
john h
November 6, 2024
"I had reached out to statefarm and Courtney answered the phone , she was super nice and very helpful with all my needs . I hope the next I call I she is the one that answers ."
"Thank you so much for taking the time to leave an excellent rating, John. We really appreciate your business, and will be sure to pass your praises along to Courtney! Please let us know what we can do for you in the future."