State Farm® Insurance Agent Todd Shambo

"Great caring staff. Very friendly and helpful"

"My State Farm Team is awesome!! Thanks for all you do!"

"I have been with Todd Shambo State Farm forever. I have home owners, cars, camper and a business insured for 30 years. I have never made a claim due to my negligence. The time comes for them to pay and it was a night mare. Lightening hit a tree and sent a power surge through everything electrical on the back side of house. Called and they give me the number to the insurance adjuster. Chuck- he has the Worst worth ethics ever. NEVER CALLED AND NEVER RETURNS CALLS. I call the agency, I will say they were always nice and tried to accommodate. It was the hottest part of summer. Air conditioning unit is out. Along with dishwasher, washer, dryer, hot tub and one light fixture. Chuck tells me to get estimates. You have to pay for those now, so I get an estimate on everything. Four different companies. It’s takes a while and finally I send him everything. After that!!!! Then he sends his own guy out. He calls and says my air condition unit was out due to age,wear and tear. Even though it all goes out at the same exact time. The air miraculously goes out!!! The furnace in the hall way is the original. It’s 40 years old and going strong. The outside air conditioner was about 17 years old. It was keeping my house nice and cool before that day. In the meantime I am blowing fans in the heat of the summer, calling Chuck with no return calls! I pay insurance to insure my belongings are taken care of. Just because they are not new doesn’t mean that they shouldn't pay for it. Chuck said I had to prove my air was hit by surge and not out because of age. If I would have put my washer and dryer in Todd Shambo’s laundry room, a service person wouldn’t be able to tell it was out from a power surge. There were no burned marks on anything. No way to prove it beside the tree blown in half laying in the yard. I never write reviews but I feel like this was wrong. I’m all for them making a lot money but this was unjustified to not cover air. Also, it was about $6,700! So it’s not like I was drunk and wrecked a Maserati that they need to pay for. Act of God- Lightening- out of my control. Now no air because their opinion is it randomly broke at the same exact time. I will be finding a new company when I have time to search. Thank goodness it’s just my house and car covered now. Everything I own is old, I’m older and don’t need all new things. Especially when mine are working fine, but you believe I still have to pay insurance. So, I don’t feel secure with them having the opinion that they don't need to cover items that are older."

"This branch and the people that work there, are some of the kindest, best, and most efficient people to deal with. Everyone there is extremely helpful! I could not recommend anybody better! Thank you all for your help with ANY AND ALL of my insurance needs!"

"I love Todd Shambo's office staff. They are always friendly, no issues, very helpful and so sweet. They always take care of any needs I have and get me the best deal possible!"

"I have been a customer with Todd Shambo @ State Farm Insurance for years. I have always get good service and good customer service .."

"Renee is exceptional at her job. She’s awesome, always bringing positive energy, and incredibly helpful, going the extra mile for others. Her deep knowledge and passion for her work shine through in everything she does. Above all, she’s caring. She is a trusted resource. Five stars for Todd and his team!"

"I wanna thank Brain Fain for a fantastic job on my home and auto I really appreciate that thank you very much 👍"

"Dexter was the best ever , very professional..thumbs up 👍"

"My house and all my vehicles have been insured through Todd Shambo's State Farm agency for over 20 years. Every time I need to make a claim or have a policy question, the agents provide me with the necessary solutions and information. Brandi was very knowledgeable and helpful today when assisting me with updating my coverage on my automobiles. I am extremely happy with the service I received."

"Great customer service and they were able to get me insured in one day! Thank you Renee & Connor☺️"

"I've been dealing with with this office for years! Kathy has always been great! Everyone there is always so helpful and informative! I won't go anywhere else!.... Don't work too hard if it's not too late, and if it is, I hope your shift goes quick!"

"Dexter was extremely helpful he answered all of my insurance questions and concerns explained everything that I did understand about my policy it was a pleasure speaking with Dexter"

"Always helpful and friendly! Goes above and beyond!"

"Mrs. Renee is so wonderful, excellent customer service, such a joy to be around and has helped my family in so many ways! Great place to be!"

"Just wanna let you guys know that with Brandi help I was able to get a thing that have been dealing with over a year a refund from Allstate. She was so helpful and she was able to get all taken care of. Just wanted to thank her again for her help, she is a wonderful person. She really take care of her customers"

"Top Notch Agency! Fast response on all communications. The lady that handles my accounts is super great at what she does."

"Brian was able to get my insurance at a lower price! He was very pleasant and professional to work with. Customer service like that doesn’t happen very often anymore so I was very thankful to have someone like him during this process. Highly recommend asking for him!"

"This is the best customer service ever!! Every time I call, I always receive a customer service human person that is so nice to help in anyway possible! They have always taken the time to listen and access any concerns I have or they direct me to the appropriate person who would be able to handle those needs. Their office is very cleaned and maintained and pleasant to visit. I would highly recommend this State Farm agency to anyone! Five Stars!!!"

"I can’t say enough great things about my experience with Renee and Bridget at State Farm! They were incredibly helpful, responsive, and knowledgeable. In a world where automated systems and long hold times are the norm, they truly exceeded my expectations. If you’re looking for an insurance agency who combines professionalism with top-tier customer service, look no further. Highly recommend!"

"My guy Dexter Moody is the man i appreciate ya help brotha..👊🏾"

"Todd Shambo's office is the way to go. There aren't enough stars to give for Courtney and her team. Prompt, professional service is what you get at Todd Shambo's State Farm office. Cheers!"

"It was a pleasure working and speaking with Dexter. He definitely helped me save a ton of money. He is very knowledgeable and has plenty of patience. Definitely recommend asking for Dexter when you call"

"Renee is the best ever! Anytime I’ve needed help she’s been there quickly with a response."

"Team here is great. Always helpful when I call with a question about my policy and willing to review it to ensure it’s set up properly."