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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dee Hayes

September 25, 2023

5  out of  5 rating by Dee Hayes
"Me and my family have been with Todd Shambo office for over 30 years, they have been professional the best customer service. Every time I have called their office I have been treated with the utmost respect. Thank you so much."


September 25, 2023

5  out of  5 rating by Jaz
"Really appreciate Dexter as my agent. Super nice and on it."

destiny allmon

September 20, 2023

5  out of  5 rating by destiny allmon
"i had a great experience with my girl bridget. any issues i had she handled them as soon as she could. it’s always a pleasure dealing with her 🙂"

Michelle Smith

September 16, 2023

5  out of  5 rating by Michelle Smith
"Most recently was in the market seeking quotes for motor vehicle insurance and referred to Todd Shambo State Farm Insurance group by a coworker. My experience with agent Connor Gann was superb being my first time and gained a whole new respect for the professionalism even though not in person shown , and in ensuring that all my needs and satisfaction was met. Along time Liberty Mutual client for home owners for over 14yrs I made the switch and bundled both home and (Geico) auto. I am elated with your service and thank you for the dedication and zeal."

Vincent Grimes

September 15, 2023

5  out of  5 rating by Vincent Grimes
"I must say it was truly a pleasure having Dexter as my agent. He was friendly as well as very informative in his explanation of the products being provided. He made it process quick and easy by having all documents to me via email before leaving the call. I have already recommended two of my friends who need his services already."


September 15, 2023

5  out of  5 rating by KR
"I’ve been with State Farm for a while now, their customer service has been top notch. They worked hard to ensure I had the best rates for my policies while getting the most out of them. Thank you!"

Don Herbert

September 13, 2023

5  out of  5 rating by Don Herbert
"Todd is a great agent who cares about his clients and does what he says he is going to do. Something that is rare today. Keep up the good job!"

Brandon Stubbs

September 13, 2023

5  out of  5 rating by Brandon Stubbs
"One of the best experiences I have experienced with Insurance agents or Insurance agencies. Being as organized and thorough as Conner is, he simplified my understanding of Insurance Policies, and helped me get what I need with trust."

M Loy

September 13, 2023

5  out of  5 rating by M Loy
"Todd and his staff are super professional, helpful, and courteous. Todd was terrific in getting us the best deal possible for our Homeowners and Auto insurance. He also was very helpful with a recent claim. Todd is very honest and highly ethical. He's been the best insurance person we've ever had!"

Contice Bentley

September 12, 2023

4  out of  5 rating by Contice Bentley
"Bridgett was really helpful in trying to bring my car insurance down because of my situation.. I love it. Thank you state farm especially Bridgett for helping me."

Katharine Owens

September 7, 2023

5  out of  5 rating by Katharine Owens
"Made a change then had to call right back to change it again. No issues. Courtney was so helpful and informative!"

Ticha Tucker

September 6, 2023

5  out of  5 rating by Ticha Tucker
"My service over the phone at Todd Shambo was awesome! Everything went very smoothly and I was informed very well. Great customer service should always be appreciated. Thank you for your wonderful service!"

Mary Ellen Todd

September 5, 2023

5  out of  5 rating by Mary Ellen Todd
"Anytime I call the Brandi is very helpful, answers all my questions and emails me what I need. Todd Shambo has a great staff."

Danielle Harris

September 5, 2023

5  out of  5 rating by Danielle Harris
"Dexter Moody was very helpful in helping me get insured! Great customer service and all around great guy!"

Itsonly Nay

September 1, 2023

5  out of  5 rating by Itsonly Nay
"Amazing service!!"

Kimberly Arvelo

August 30, 2023

5  out of  5 rating by Kimberly Arvelo
"I am throughly happy to comment on my experience with Courtney. I now provide a lot of routine oversight for my mom and her various accounts. Having the ability to conduct business for the care of another is often stressful. I am thankful for the prompt care and compassion provided by Courtney, in the essential care for my mother’s vehicle needs."

Rose Kraus

August 30, 2023

5  out of  5 rating by Rose Kraus
"The Staff at Todd Shambo State Farm are professional, friendly and fabulous to work with! State Farm has always responded quickly to my questions and concerns. I had an accident recently and Renee handled my anxiety with expertise. Every time I called her with questions; she was always there with answers. She has been fantastic about getting all the information she needs to review the situation and present me with insurance options that best met my needs. WOW if you need an insurance card or new rates on a new vehicle; snap your fingers and you have them that fast! I highly endorse this agency – My husband and I have been with them for over 23 years and have been very elated with their service! Thank You Todd Shambo State Farm and all of your AWESOME Service Team!"

Josh McTeer

August 29, 2023

5  out of  5 rating by Josh McTeer
"Thank you Renee Kelly and team for providing outstanding customer service every time I've needed help! It's been a pleasure doing business with the Todd Shambo team. 💪"

Wanda Mccallum

August 28, 2023

5  out of  5 rating by Wanda Mccallum
"I have been with Todd Shambo and State Farm for over 30 years. Renee is always very knowledgeable and friendly. She helps me get all the possible discounts and truly cares about you. If your thinking about taking out a policy of any type check here first!!!"

Gaila Youtsey

August 21, 2023

5  out of  5 rating by Gaila Youtsey
"Best experience I have ever had for establishing insurance! I have already recommended your office to friends and family."

Cristina Acosta

August 18, 2023

5  out of  5 rating by Cristina Acosta
"Todd Shamboo's office is awesome. Bridget and Snow are always there to help me out in everything I need. They are fast and efficient. I absolutely love doing business with them. Thanks for such a great experience."

George Hughley

August 15, 2023

5  out of  5 rating by George Hughley
"I always have an excellent experience and receive awesome customer service..Great staff and rates..Thanks for the Assitance Kathie and Courtney!!"

Jack Snyder

August 10, 2023

5  out of  5 rating by Jack Snyder
"Thanks to Brandi and the Staff at Todd Shambo's office for helping add a new driver on our account!! Very professional and followed up with forms and information very quickly. Thanks Brandi!!!"

Brande Simpson

August 8, 2023

5  out of  5 rating by Brande Simpson
"Brandi was great! Called to get a new quote and she had it in a matter of minutes and sent me my new id cards. Happy that I choose State Farm for my new vehicle."

Lya Machado

August 7, 2023

5  out of  5 rating by Lya Machado
"What an awesome experience to work with Dexter Moody II with the Todd Shambo Insurance Agency Inc! I moved my car and homeowners insurances from GEICO (extremely high rates) to State Farm. Dexter was knowledgeable and patient but solved everything in a very professional and efficient way. I strongly recommend working with them!"