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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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fran bonn

September 9, 2025

5  out of  5
rating by fran bonn
"Dexter was helpful and extremely patient helping me to transfer to a new policy. and he saved me a significant amount of money as well. Win-win!! Highly recommend."
We responded:
"Fran, your support means everything to us! We’re so happy to know you had a great experience. Our team takes pride in offering the right coverage with personal care, and your feedback inspires us to keep going above and beyond."
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Vale Castro

September 9, 2025

5  out of  5
rating by Vale Castro
"I needed help to get my car insured as soon as possible, and they were able to help me quickly while also working professionally and efficiently."
We responded:
"Thank you for the generous review, Vale! It’s always our goal to provide service that’s honest, thorough, and dependable."
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Valencya Scott

September 8, 2025

1  out of  5
rating by Valencya Scott
"I contacted this office to add a new vehicle to my insurance policy. Brandi then asked if the vehicle was for my daughter. I repeatedly informed her that it was not, but she continued to suggest adding my daughter to the policy, even after I stated that she would not be driving the vehicle. I am unsure if Brandi was motivated by a potential commission, but I believe it is essential for Brandi to listen carefully to customers and avoid interrupting them."
We responded:
"Thank you for your feedback. We apologize for any frustration caused and appreciate you bringing this to our attention. We’re committed to improving our service and hope to assist you better in the future."
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Kimmie Kim

September 3, 2025

5  out of  5
rating by Kimmie Kim
"Always helpful and friendly"
We responded:
"Your 5-star rating brightened our day, Kimmie—thank you! We’re proud to provide coverage you can count on and service you can trust."
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Amelia Quiah

September 3, 2025

5  out of  5
rating by Amelia Quiah
"Dexter Moody II did an excellent job with getting me back on the road safely. I'm considered a high risk driver and was able to get a policy just under $600!! Thank you very very much Mr. Moody!!"
We responded:
"Your kind feedback means a lot to us, Amelia! We’re proud to offer personalized insurance solutions that fit your unique needs. Thanks for your continued trust."
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Eternity Phillips

September 2, 2025

5  out of  5
rating by Eternity Phillips
"Ms Renee was so helpful today! She has a great attitude. She assisted me with the documentation that I needed so swiftly! Everyone is amazing up there !! Thank you so much"
We responded:
"Your review made our day, Eternity! Thank you for trusting us with your insurance needs—we’re committed to being here when you need us most."
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Kim Ingleson

August 29, 2025

5  out of  5
rating by Kim Ingleson
"I’ve always had great service from this office , but Dexter absolutely rocks. Thank you so much for your help !"
We responded:
"Thanks so much for the kind words and 5-star rating, Kim. We’re glad you found our service helpful and reliable. Our goal is to always put your needs first."
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Maryum Millen

August 29, 2025

5  out of  5
rating by Maryum Millen
"Dexter Moody is Superb! He provided me with a quote that fit my budget. Not only is he knowledgeable, he’s prompt and caring. Thanks again Dexter for putting my mind at ease. I am one satisfied customer."
We responded:
"We’re thrilled to see your five-star review — thank you, Maryum! Providing clarity and peace of mind is what we aim for, and it's wonderful to know we met your expectations. Let us know if there's ever anything more we can do!"
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NicoleBrandon Wayda

August 22, 2025

5  out of  5
rating by NicoleBrandon Wayda
"Best insurance company!!! Makes you feel like family and is always so helpful and quick to respond!!! Highly recommended."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that you consider us the best insurance company. Our team takes great pride in providing a family-like atmosphere and responding quickly to your needs. We truly appreciate your recommendation and look forward to serving you with the same level of care and efficiency."
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Ronnie Hardy

August 15, 2025

5  out of  5
rating by Ronnie Hardy
"Courtney helps me so much!! The entire staff here is absolutely amazing! Dexter Moody definitely made me believe in State Farm again. A big Thank you to this office!!"
We responded:
"Ronnie, I'm glad to hear that my team has been amazing. We appreciate your business and thank you for the 5 stars!"
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Hillary George

August 13, 2025

5  out of  5
rating by Hillary George
"Dexter is that insurance guy! He was extremely helpful and knowledgeable. I enjoyed talking to him, thank you 😁"
We responded:
"Thanks so much for the 5 stars, Hillary! We're honored to be your insurance provider, and are so happy to hear that Dexter was able to take care of you."
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Danielle Berry

July 30, 2025

5  out of  5
rating by Danielle Berry
"I am getting a new car and called to ask a few questions about how much my new policy would be and how coverage would work with my old car until I sold it and Courtney was so helpful and went above and beyond to answer all my questions!"
We responded:
"Thank you for taking the time to leave such a positive review, Danielle! It’s our pleasure to help make insurance simple and stress-free. We're grateful for the opportunity to serve you."
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Jennifer Mote

July 28, 2025

5  out of  5
rating by Jennifer Mote
"Courtney was phenomenal! She gave great recommendations for my coverage while keeping my budget in mind. Broke down costs and coverage perfectly. So thankful for the quick and amazing service!"
We responded:
"Wow—your support is everything, Jennifer! Thanks for the glowing 5-star feedback. We’re grateful to have had the chance to serve you and look forward to doing it again."
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Cassandra Orr

July 16, 2025

1  out of  5
rating by Cassandra Orr
"Not good at getting back to the customer after calling multiple times"
We responded:
"Thank you for your feedback, and I apologize for the delay in our response. We’re working to improve our communication and appreciate your patience. Please contact us so we can assist you promptly."
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Gregory Simeon

July 15, 2025

5  out of  5
rating by Gregory Simeon
"Nice friendly people"
We responded:
"Thanks for taking the time to leave such a fantastic review, Gregory. We're so glad you’re happy with our service!"
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Asbey Valissa

July 15, 2025

5  out of  5
rating by Asbey Valissa
"Bridgette was amazing. She answered all my questions and was very patient with me."
We responded:
"Asbey, we’re so glad to hear that Courtney was able to assist you with patience and care. Providing clear and helpful answers is something we strive for, and it’s wonderful to know Courtney made a positive impact. Thank you for sharing! "
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Kaitlyn Estes

July 2, 2025

5  out of  5
rating by Kaitlyn Estes
"Dexter was very personable, helpful, and patient in helping my fiancé and I set up our insurance! I look forward to working with him more in the future."
We responded:
"Thanks for the kind words and 5 stars! We’re honored to be your insurance team."
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Jayla Marshall

June 30, 2025

5  out of  5
rating by Jayla Marshall
"Through trial and error renea really helped me though a tittle bond after the tag office was a nightmare they got me through it !!"
We responded:
"Hearing from happy clients like you is the best part of our job, Jayla. Thanks for the awesome review!"
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Red Orchid

June 30, 2025

5  out of  5
rating by Red Orchid
"Courtney was wonderful. Great customer service"
We responded:
"Your support and trust in our team mean everything. Thank you for the 5-star review"
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Elaine Fontaine

June 25, 2025

5  out of  5
rating by Elaine Fontaine
"Dexter is the Best!!!!! We recently had the pleasure of working with Dexter at State Farm, and we couldn't be more impressed! From start to finish, they went above and beyond to help us secure a significantly better rate on our homeowners' insurance. Not only did Dexter take the time to explain all our options clearly, but they also answered every question with patience and professionalism. They worked efficiently, always kept us informed, and made the entire process seamless and stress-free. Thanks to their expertise and dedication, we now have great coverage at a much more affordable rate something that truly makes a difference for our family. If you're looking for an agent who genuinely cares and delivers outstanding service, we highly recommend."
We responded:
"Thanks for the wonderful review, Elaine! We're always here to make insurance easier and clearer for you."
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Stacey Barron

June 19, 2025

5  out of  5
rating by Stacey Barron
"I was referred to Dexter Moody and he has been phenomenal! Her provided me with great rates for both my Homeowners and Auto insurance. Dexter was extremely helpful and patient with meeting all of our insurance needs, and we appreciate all that he has done for us! I look for to doing business with Todd Shambo Insurance Agency Inc and Dexter Moody!"
We responded:
"So happy to hear you’re satisfied with our service, Stacey. We look forward to continuing to support you!"
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MJ Melton

June 12, 2025

5  out of  5
rating by MJ Melton
"Renee and anyone else I have ever talked to State Farm (Todd Shambo) have always been extremely helpful, kind, and gone out of their way to take care of us. So thankful for them!"
We responded:
"Thank you so much for the 5-star review, MJ! We're thrilled to know you had a great experience with us. We're always here when you need trusted insurance support."
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Misty Smith

June 10, 2025

5  out of  5
rating by Misty Smith
"I love this team! They are so helpful and have the absolute BEST customer service!"
We responded:
"We really appreciate your kind words and 5-star rating, Misty! Providing reliable coverage and great customer service is our top priority—thanks for choosing us."
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L H.P.

June 10, 2025

5  out of  5
rating by L H.P.
"Brian is so helpful! Thank you for the great customer service!"
We responded:
"Thanks for the glowing review! It means a lot to us that you trust us with your insurance needs. We're here for you anytime."
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Giannina Nasi

June 10, 2025

5  out of  5
rating by Giannina Nasi
"I want to thank the whole team of my insurance company State Farm Todd Shambo for many years now, with my lastest visit to them Ms. Renee has been so kind, knowledgeable and very professional, always assisting me when I’m in need of a new insurance or inquiries. Ms. Brandy & Ms. Cortney have always been very pleasant, kind, knowledgeable and very professional as well, I’m very pleased with this awesome team. Thank you ladies!"
We responded:
"Thanks for the glowing review! We're proud to provide coverage you can count on. Let us know if there's anything else we can do for you."